My reply email is useless as I continue to get 550 spam messages.

Asked by:
HubFans / n/a Points
Time:
2016-02-16 5:54 pm EST
Category:
General Information
Hits:
58
It seems that EVERY reply that I try to send, or every new message that I try to send is tagged as spam and I cannot see any reason for it at all.
I do not use Outlook, so that should not be a problem.
It goes without saying that this account is totally useless if I cannot send or reply to any emails that I receive.
ADDITIONALLY I am completely unable to file emails into their respective file folders.
This has been going on for a few weeks but I am too busy to complain until now when it is IMPERATIVE that this account works properly.

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ANSWERS

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christopherm
Staff
921 Points
2016-02-16 6:00 pm EST
Hello,

Thank you for contacting us about you 550 spam messages. We would be happy to investigate this for you. I recommend sending in a verified ticket to our Live Support> department with the complete non-delivery message including all of the email headers.

Best,
Christopher M.

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