Thanks for the question! Unfortunately, the ioncube version cannot be updated on the server as it would be a server-wide upgrade that would affect other accounts' functionality.
We do have some general information on IonCube for our servers (and how you can see the version): Using IonCube on Web Hosting Hub. The version that we currently use is 4.22.
Apologies again that we can't upgrade the current version for you. Please let us know if you have any further questions or comments.
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