Activation e-mail not received

Asked by:
HubFans / n/a Points
Time:
2014-12-29 7:11 pm EST
Category:
Getting Started Guides
Hits:
63
This is the second time I ask this, I have registered and paid for a new domain and haven't received the activation email. It has been more than 24 hours now. I submitted a question here 2 hours after the purchase, and now 24 hours later I haven't received neither the activation email nor an answer.

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ANSWERS

0

ScottM
Staff
16,266 Points
2014-12-29 7:44 pm EST
Hello,

I checked your account and see that the confirmation team attempted to reach out to you yesterday but were unable. We also replied to the first question approx an hour after it was asked. This may mean that some information is incorrect on your account. You will want to reach out to our Live Confirmation Team via chat or phone to ensure the information they have is correct on your account.

Kindest Regards,
Scott M

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