2012-08-13 11:37 am EST
Programs such as Joomla come with a file named htaccess.txt that contain code to handle things like this. The format of htaccess.txt however, is not usable. You will want to enter your cpanel File Manager and go to your public_html folder.
From there, delete the current .htaccess file (it is bsically empty) and then rename the htaccess.txt file to .htaccess (do not forget the period at the front, it is very important)
This maybe all you need to fix the issue. Please let us know if you need any further assistance.
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