Community Q&A:

Can't access website builder

Asked by:
hjvilla / 18 Points Time:
2012-11-09 7:25 pm EST Category:
New Customers Hits:
446
Hi,

I cannot add Website Builder, I get an error:"This domain was already used in one of your builder accounts".

I did not install or use any builder. Please explain me how can I install the Premium Website Builder.

Thanks.

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Best answer chosen by User

0

JacobN
Staff
3,713 Points
2012-11-09 7:36 pm EST
Hello hjvilla, and thanks for your question.

I see that you already have submitted a support ticket regarding this issue and we responded back with your credentials to access the Builder.

If you're still having any issues accessing the account at all I would recommend starting a live chat from our website to speak with our support team.

Please let us know if you have any further questions at all.

- Jacob

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