Sorry to hear that you're having issues uploading your files to the server. If you've forgotten your cPanel password, you can reset your cPanel password from within AMP.
If you happen to have forgotten your AMP credentials, then you would want to submit a support ticket to email@example.com requesting for your password to be reset, and you'll want to confirm your account with the last 4 digits of the credit card you have on file.
I hope this information helps, if you're still having any issues at all please let us know.
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