Visitors to my site can't leave comments

Asked by:
tolkfan1978 / 10 Points
Time:
2012-02-17 3:48 pm EST
Category:
Premium Website Builder
Hits:
1,053

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Best answer chosen by Web Hosting Hub staff

0

ChristiNi
Staff
13,688 Points
2012-02-17 4:13 pm EST
Hello tolkfan1978,

I'm sorry you were having trouble with the comment form on your website. I was able to recreate the error (clicking the submit button didn't submit the comment). I tracked this down to a missing Javscript file (resources/js/validator.js) and I was able to upload a good copy of that file (downloaded from my working test site) to your account. I submitted a test comment on your blog which you may want to remove.

Sometimes an error occurs when publishing from the builder and files may not be published correctly. Anytime you have an issue with something in the Premium Website Builder not quite working correctly, you can also try republishing the site, as this usually will correctly publish the needed files and resolve the issue.

Please let us know if you have any additional questions or need further assistance.

Regards,

Christi N.

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