I set up an account with you last week. I was told I'd be notified when the transfer of my domain name was accomplished, but have heard nothing yet.

Asked by:
MIlepost60 / 5 Points
Time:
2012-11-05 11:18 am EST
Category:
Registrations And Transfers
Hits:
431
I still seem to be getting email at the email address, but not sure if it is from original or redirected account?

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ANSWERS

0

jamesr
Staff
2,132 Points
2012-11-05 11:37 am EST
Thank you for your question MIlepost60!

Sorry for the delay with the domain transfer. We looked at your account and there was no domain transfer request submitted. Please submit the transfer through the Account Management panel. See the following links on this.

How do I transfer my domain name to Web Hosting Hub?

You can change the nameservers at your registrar to get the domain working on our server now. Please see the following link on how to update your nameservers.

What are my Nameservers and how do I Change my Nameservers?

Make sure when initiating the domain transfer that the domain is unlocked, privacy is removed, and that the administrator email address is your email on the whois information of the domain.

Domain transfers can take up to 10 days to go through. We recommend updating the nameservers now so you can have the domain working on our server. Make sure all your website files are moved to our server and your email accounts are set up before changing the nameserver. Please see the links on moving website files and setting up email accounts.

How do I move my Website to Web Hosting Hub?

Getting Started Guide: Email

If you have any trouble Please contact support either by chat, phone (1-877-595-4482 ext 2), or by email (support@webhostinghub.com) and we can help you further. Sorry for the inconvenience.

Regards

James R

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