I have been unable to get into BoldGrid

Asked by:
HubFans / n/a Points
Time:
2016-05-25 2:40 pm EST
Category:
Registrations And Transfers
Hits:
9
I can't seem to get my account up. I find it on hub, go to next page. It shows up on view but not on admin. Admin is just a plain page.I tried downloading boldgrid so I could practice on new pages. It says if I manually download boldgrid, I need a connect key. Can't find it.

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

arnelc
Staff
16,171 Points
2016-05-25 3:02 pm EST
Hello,

Sorry for the problems with getting your account working. I do apologize,but we are not sure about the screens that you are referring to. Are you logging into WordPress? Or were you looking at the Account Management Panel (AMP)? BoldGrid works within WordPress, so you would need to be logging into the WordPress/BoldGrid admin. Are you logging into the WordPress administrator? The Connect key should be obtainable through the Account Management Panel (AMP). If not, then you need to contact the live technical support team for assistance with that issue.If you want us to investigate the issue further, please specify the steps you are taking and indicate the URL that you are using so that we can determine what is happening.

If you have any further questions or comments, please let us know.

Regards,
Arnel C.

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.