Community Q&A:
I can't install softaculous apps
I am trying to install hesk or Osticket from softaculous. I filled in all details and everything was proper. But everytime that I click install, it stops at 1% and says (the following errors were found : Could not find installation package)
ANSWERS
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Hello, Thank you for contacting us, and bringing this to our attention, I was able to replicate the issue in softaculous as well. As a test I was able to install other applications (such as Concrete5), just not the ones you mentioned: Hesk, and OsTicket. I have created a ticket with live support, regarding this issue. They will email you directly upon resolution of the problem. i appreciate your patience, while we work on a solution. If you have any further questions, feel free to post them below. Thank you, -John-Paul |
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