Account flagged for High Resource Usage

Asked by:
HubFans / n/a Points
Time:
2015-02-15 5:05 pm EST
Category:
Wordpress
Hits:
63
my account has been tracked with High Resource Usage. I've taken all the steps even before i received this email. I tried to utilize the Usage Resource in the Log cPanel, but it shows up blank. So my question is, how do I get someone from WHH to look into this for me, it's no longer in my hands.

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ANSWERS

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johnpaulb-whh2
Staff
11,864 Points
2015-02-16 3:38 pm EST
Hello,

Thank you for your question about High Resource Usage. If you received an email notification, simply Reply to the email to open a ticket with our System Administration team. Just request some specific information.

You can also submit a ticket request directly from AMP (Account Management Panel).

I also recommend Optimizing your WordPress site, which is covered in our guide Keep WordPress Running Smoothly.

I saw that your Resource Usage Tool , and was able to correct it. It is functional and working now.

If you have any further questions, feel free to post them below.

Thank you,
John-Paul

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