Thank you for your question. We would need more specific information to provide assistance with this issue, such as the domain name.
I recommend checking the coding of your website first. If your problems persist, contact support so they can investigate further.
They are available 24/7 via:
Phone: 877-595-4482 x2
Chat (there is a link on the top right).
If you have any further questions, feel free to post them below.
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