As of January 2014, the governing body for domain names on the internet - Internet Corporation of Names and Numbers (ICANN)- has implemented new rules concerning identity validation when making particular changes with your registered domain name. This rule affects all domain registrars and all generic top-level domains (gTLDs) which means that they in turn are required to verify customers who are making the changes.
How does ICANN define a Generic Top Level Domain (gTLD)? For the exact definition please go to About gTLDs.
When would you be required to verify?
You would be required verify when you are:
Frequently Asked Questions
I registered my domain(s) through Web Hosting Hub. How do I make changes to my domain registration contact information?
You can make your changes through the Account Management Panel (AMP) interface. The step-by-step instructions can be found here. Note that when you register a domain through Web Hosting Hub, you're actually registering the domains through Melbourne IT for who Web Hosting Hub is a reseller.
Do these rule changes affect the domains that I have already registered?
The only time the rule change will affect existing registered domains will be when you make changes to the contact information, transfer the domain, or if the 5-day/30-day annual renewal notice fails to be delivered to the registered email address on your domain.
How do domain registrars verify the changes?
Domain Registrars send an email to the owner's email address which is set during the registration of the domain by the purchaser. This email messaged is called a WHOIS Data Reminder Policy (WDRP) notice. The email is also copied to the Admin, Tech and Billing contacts listed in the domain's registration information during the 2nd and 3rd attempt of verification (day 10 and 13 of the validation period).
How long do you have to verify? What happens if the verification is not completed?
You have 15 days to verify to the domain registrar. The WDRP notice is re-sent on day 5, 10, and 13 during the 15-day validation period. If you do not verify or respond within that period, then the domain registrar is required to suspend your domain and lock it to prevent further changes or transfer.
How does a suspension affect your website?
Your domain will not be accessible using the registered domain name while it is suspended.
How do you re-instate a domain that was suspended due to not responding to the WDRP notice?
Complete the WDRP notice that was sent to the domain registrant contact.
If you continue to have problems with the domain, then please notify our live technical support team available 24/7.