If you use a Macintosh computer, then you might use the built-in Mail program (also known as Mac Mail) to check your email.  You can also configure Mac Mail to check your email from your hosting with us so that you do not need to learn to use a new email client.  Follow the steps below to set up Mac Mail on your computer to retrieve your email from Web Hosting Hub.

Step 1: First, open up your Mac Mail on your computer, and you will get a screen like the one below.  Fill out the requested information and click Continue.  For the password field, make sure that you use the password for your email address and not the password for your cPanel.


Step 2: In this next screen you will tell Mac Mail how to get your email from our server.

Incoming Mail Server
Account Type Select either POP or IMAP.
Description Enter in anything you want, such as "Bob's Email" for example.
Incoming Mail Server The server name will be mail.yourdomain.com.
User Name Put in your full email address (not your cPanel username).
Password The password for the email account you are setting up.


Step 3: This screen asks for the same information as the last screen so you will use the same mail server with the same User Name and Password.  Also, check the boxes that say Use Authentication and Use only this server.


Step 4: Once you have filled in the information, the final page will confirm the settings that you just selected.  Click the box for Take account online if it isn't already checked.  If the information is correct hit Create and you will be able to access your email through Mac Mail.


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2013-04-24 7:43 pm
Where are the directions for outgoing mail server? Pretty important.
13,461 Points
2013-04-24 8:05 pm
Hello Austin,

Apologies for the missing information. You can actually find that information in your cPanel. Here are two articles that can explain where to find these settings:



Let us know if you're still in need more information to set it up. Remember that in the Mac Mail client, they setup SSL by default.

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.


Arnel C.
Community Support
n/a Points
2014-08-22 1:21 pm

Question:  We just set up our email with Hub, using macs.  I receive my mail on 3 devices.  Once I read the mail on my iphone for instance, it appears as read on the other devices.  Is there a way to turn that off?  And if so, from what device do I turn it off from?  I use a desktop mac, a macbook and an iphone.  Thank you.  

(I don't want it turned off on all email accounts for the company, just mine.  It doesn't work for me, b/c of my individual needs, but it is a good feature for others.) 

13,461 Points
2014-08-22 2:34 pm
Hello Debbie,

Thanks for the question. Are you using IMAP or POP protocol? When I checked my version of Apple Mail (on Mac Mail -OSX Mavericks), it appears to be working. I'm not sure what you're seeing in terms of the email, as it will depend on the client you're using. POP3 emails are marked as read in the INBOX after they are read.

Please provide a little more information and we would be happy to investigate it further.

Arnel C.

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