If you use a Macintosh computer, then you might use the built-in Mail program (also known as Mac Mail) to check your email.  You can also configure Mac Mail to check your email from your hosting with us so that you do not need to learn to use a new email client.  Follow the steps below to set up Mac Mail on your computer to retrieve your email from Web Hosting Hub.

Step 1: First, open up your Mac Mail on your computer, and you will get a screen like the one below.  Fill out the requested information and click Continue.  For the password field, make sure that you use the password for your email address and not the password for your cPanel.

1screen

Step 2: In this next screen you will tell Mac Mail how to get your email from our server.

Incoming Mail Server
Account Type Select either POP or IMAP.
Description Enter in anything you want, such as "Bob's Email" for example.
Incoming Mail Server The server name will be mail.yourdomain.com.
User Name Put in your full email address (not your cPanel username).
Password The password for the email account you are setting up.

pop2screen


Step 3: This screen asks for the same information as the last screen so you will use the same mail server with the same User Name and Password.  Also, check the boxes that say Use Authentication and Use only this server.

smtp4screen

Step 4: Once you have filled in the information, the final page will confirm the settings that you just selected.  Click the box for Take account online if it isn't already checked.  If the information is correct hit Create and you will be able to access your email through Mac Mail.

imapfinal

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Comments

2013-04-24 7:43 pm
Where are the directions for outgoing mail server? Pretty important.
Staff
13,576 Points
2013-04-24 8:05 pm
Hello Austin,

Apologies for the missing information. You can actually find that information in your cPanel. Here are two articles that can explain where to find these settings:

http://www.webhostinghub.com/help/learn/email/email-client-setup/find-email-settings

http://www.webhostinghub.com/help/learn/email/general-information/what-are-my-email-settings

Let us know if you're still in need more information to set it up. Remember that in the Mac Mail client, they setup SSL by default.

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.

Regards,

Arnel C.
Community Support
n/a Points
2014-08-22 1:21 pm

Question:  We just set up our email with Hub, using macs.  I receive my mail on 3 devices.  Once I read the mail on my iphone for instance, it appears as read on the other devices.  Is there a way to turn that off?  And if so, from what device do I turn it off from?  I use a desktop mac, a macbook and an iphone.  Thank you.  

(I don't want it turned off on all email accounts for the company, just mine.  It doesn't work for me, b/c of my individual needs, but it is a good feature for others.) 

Staff
13,576 Points
2014-08-22 2:34 pm
Hello Debbie,

Thanks for the question. Are you using IMAP or POP protocol? When I checked my version of Apple Mail (on Mac Mail -OSX Mavericks), it appears to be working. I'm not sure what you're seeing in terms of the email, as it will depend on the client you're using. POP3 emails are marked as read in the INBOX after they are read.

Please provide a little more information and we would be happy to investigate it further.

Regards,
Arnel C.
n/a Points
2014-10-18 3:50 pm
what SSL sockets?
email not connecting
Staff
9,450 Points
2014-11-03 11:22 am
Hello Jules,

Thank you for contacting us today. You can view your specific email settings in cPanel at any time.

Here are the default email SSL ports:
POP3: 995

IMAP(incoming): 993

SMTP(outgoing): 465

If you have any further questions, feel free to post them below.

Thank you,
John-Paul
n/a Points
2014-11-02 9:56 pm

This eplanation is worst than bad. And why is the automatic set up not working .

 

Webhoting hhub is a organization dissaster.

 

Staff
13,219 Points
2014-11-03 11:51 am
Hello Juan,

This article is about the application that is on the Mac, so it has no information for automatic connection. Unless the information is incorrect, the program should work for you as we have had no other reports from any other customers of it not working. Are you getting an error message of any sort? If you continue to have issues with it, you may want to contact our Live Support so they can walk through your settings and steps with you.

Kindest Regards,
Scott M

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