Can't Login to Cpanel

Asked by:
HubFans / n/a Points
2017-03-16 7:13 pm EST
I can't login to Cpanel. I know my username and password. I have tried via AMP and also via my domainname URL ( and also Each time I get the messahe "username or password is incorrect. I have checked that I am definitely using the correct username (listed in "Account Technical details" in AMP). I have reset my password in AMP and it still won't work. Can anyone help?

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304 Points
2017-03-17 11:18 am EST

Thank you for your question about accessing your cPanel account. As you have already reset your password via Account Management Panel( AMP ) I would recommend that you contact our Support Team directly for account specific assistance. However, please keep in mind that we are experiencing higher than normal volume.

Casey B.

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