Community Q&A:
I cannot login to the cPanel
Good afternoon,
I'm writing to you because I cannot login to my cPanel.
I've already reset the password, but when I try to enter, I always get an error message saying "Login attempt failed".
What am I doing wrong?
Thanks in advance
Nadia
I'm writing to you because I cannot login to my cPanel.
I've already reset the password, but when I try to enter, I always get an error message saying "Login attempt failed".
What am I doing wrong?
Thanks in advance
Nadia
ANSWERS
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0
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Hello Nadia, I'm sorry to hear that you're having trouble with the Cpanel login. I unfortunately cannot tell what you're doing when you login, so I cannot determine what may be happening upon your attempt. I'll give you a link on logging into the cpanel and some suggestions: 1) Make sure you're using the User name provided in AMP - NOT the email address - the Cpanel login name is not something that you generated. 2) The password for the login is case sensitive - make sure you're using capital letters if you have them in your password. Here's a link for logging into Cpanel for further info: Cpanel Login Information You can also call into LIVE Technical support and they can help you resolve the login issue quickly and privately. I can't post login information on this post as it is accessible to the public. If you have any further questions, please contact technical support or leave a comment at the bottom of the page. Regards, Arnel C. |
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