Error on Website, Unable to connect to database

Asked by:
tygorton / 5 Points
2011-09-16 9:46 pm EST
I have a forum/community setup on my web hosting account and I am getting an "unable to connect to the database" error, or, if it does connect, it is REALLY slow.

Is there a reason for this?

It has been working very well all week.

NOTE: I just checked it again and it seems OK, but that downtime makes me nervous. It is really important, for business reasons, that the site be reliable.

Thank you,
Ty Gorton

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Best answer chosen by Web Hosting Hub staff


Timothy S.
741 Points
2011-09-16 10:02 pm EST
Hi Ty Gorton,

Thank you for posting a question. I do apologize for the errors you are seeing intermittently. I'm more than happy to assist you with those.

I will need to get a bit more information from you to diagnose the exact nature of the problem. Please provide me your domain name as well as the exact error message.

It could be a few different reasons for the error. Both peices of information will help us narrow down the cause so we can find a solution.

Please feel free to copy and paste the entire error message into a comment.

If you need further assistance please feel free to contact us. Thank you!

Tim S.

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