3 lbs added to entered shipping weight

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HubFans / n/a Points
2018-10-29 3:39 am EST
General Information
My OSC table rate module adds 3 lbs. to the value so I get a greater charge than programmed. A 1 lb. package gets charged at the 4 lbs rate.
How do I correct this?

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619 Points
2018-10-29 6:04 pm EST

Thanks for posting your question regarding your OSCommerce website miscalculating the weight of products. Your table rates appear correctly configured. I recommend reviewing the configured "Package Tare weight". This setting is designed to include the weight of packaging materials in shipping (ie: box, packing peanuts, bubble wrap, etc). By default, the setting is configured with a value of "3". You can check this by navigating through the admin area to Configuration > Shipping/Packaging > Package Tare weight. To modify the value, click on the Action icon and then click Edit.

I hope this helps!
Carlos D

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That was the answer I needed. Thank you.
3 Points

2018-10-31 1:55 am EST
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