Cannot login to my account

Asked by:
HubFans / n/a Points
Time:
2015-07-02 11:50 pm EST
Category:
Domain Names
Hits:
191
Dear sir,
i'm trying to login into my account to create a new email but the login panel keep telling me i'm using a wrong password or email address. My domain is www.creasiatex.com and my email is axelr@creasiatex.com. Please help !
P/S: even when i tried to click on "Forgot Password" - the panel still saying that i was entering a wrong domain or email ??

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ANSWERS

0

ScottM
Staff
16,266 Points
2015-07-06 10:47 am EST
Hello,

Sorry to hear you are having issues logging into your account. It sounds as if you are having issues logging into either your AMP or your cPanel. If you have forgotten your primary email address on the account you will need to contact Live Support to have them give you that information.

Kindest Regards,
Scott M

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