keep getting termination request

Asked by:
HubFans / n/a Points
Time:
2014-11-04 10:59 pm EST
Category:
Email Troubleshooting
Hits:
28
I've been getting these emails saying that I've requested for email termination. I have NOT requested for such. Also, my mail looks as if it has been compromised. Are the emails spam emails? I don't quite know how to fix this. Please help!

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ANSWERS

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johnpaulb-whh2
Staff
11,851 Points
2014-11-05 9:48 am EST
Hello,

Thank you for your question. We are happy to help, but I am not familiar with an email termination that we send.

I would have to see the email to review where it originated.

If you suspect your email has been compromised, I recommend changing your email password immediately. Be sure to use a strong password. This should stop outgoing emails spam from continuing.

I also recommend scanning any computers for viruses, that are running an email client, such as Outlook, Thunderbird, etc.

If you have any further questions, feel free to post them below.

Thank you,
John-Paul

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