Can I retrieve a folder I deleted in error?

Asked by:
Padyricia / 5 Points
Time:
2012-03-04 11:47 pm EST
Category:
Roundcube Webmail
Hits:
1,987

To ask this user for more information, please first login.

To submit an answer, please login.

Best answer chosen by Web Hosting Hub staff

0

ChristiNi
Staff
13,688 Points
2012-03-05 10:54 am EST
Hello Padyricia,

Thank you for your question about retrieving a folder. Once a file or folder is deleted from the server, the only way to retrieve it would be from a backup copy. If you have a backup of your site, you should be able to restore the files and folder from that backup.

If you purchased our backup service we can check to see if a copy of the folder is in the backup (but we cannot guarantee the folder is in the backup). Please send a verified email (include either the AMP password or last 4 digits of the credit card on file) to support@webhostinghub.com if you utilize our automated backup service.

Please let us know if you have any additional questions or need further assistance.

Regards,

Christi N.

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.