Can't find new administration login page

Asked by:
HubFans / n/a Points
2017-05-16 7:29 pm EST
Cube Cart
Using Cubecart, the /admin.php site now brings a 404 error. I thought I received an email informing of a new admin address but I've searched my inbox and trash thoroughly with no luck. I've also poked around cpanel and haven't seen it listed anywhere. Help; I need to be able to edit my site again!

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16,349 Points
2017-05-17 8:59 am EST

Sorry for the problems with your Cubecart site. We would need more specific information in order to investigate your account. I recommend contacting our live technical support team as they can look at your account and work with you to get you back into your installation. There is also the possibility that you need to restore a backup to recover your installation. In order to request a data restoration, please see this article for information on how to make this request in AMP. Remember that our backups are progressive and reflect the most recent state of your installation. You would need to maintain your own backups if you want to recover an earlier version of your website.

If you have any further questions, please let us know.

Kindest regards,
Arnel C.

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