My account is not yet activated, I'm still waiting to get a phone call

Asked by:
HubFans / n/a Points
Time:
2015-01-25 9:09 am EST
Category:
New Customers
Hits:
97
My account is not yet activated, I'm still waiting to get a phone call from your end.

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ANSWERS

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ScottM
Staff
16,266 Points
2015-01-26 12:50 pm EST
Hello,

Sorry to hear you are having issues with your confirmation. Typically our confirmations team reaches out within 30 minutes of an order. This is normally by phone unless it is too late in the customer's time zone or if there is an issue reaching them (phone system connection). In that case, they will send an email. Be sure to check your email and look in the spam folder as the email may go there. You can also reach out at your convenience by contacting them by chat, phone, or email.

Kindest Regards,
Scott M

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