can a running wordpress affect the uploading of a website on cpanel

Asked by:
Bennzy / 5 Points
2018-04-09 7:19 am EST
my wordpress is online and using my same domain which i try uploading my website on cpanel but the website after unzipping did not appear online .what can be the problem after unzipping or extracting the file i expected it to run live on internet but it did not show on browser.why?

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17,031 Points
2018-04-09 7:42 am EST
Hello Bennzy,

Thanks for your question about your website not working after unzipping it in cPanel. A website consists of two main parts in order to appear online (that you are typically paying for): the files on the hosting server and the domain name. The domain name needs to be pointing to the hosting server. If it's not then the website will not appear (especially if the old host is no longer active). To learn more about the name servers, please see this article. If you require further assistance, I recommend contacting our live technical support team. You can find their contact information at the bottom of the page.

If you have any further questions or comments, please let us know.

Kindest regards,

Arnel C.

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