There may be times that you need to redirect traffic from one domain to another. For example, you may need to route all traffic from to You can also redirect specific pages, such as to



First, log into your cPanel and click on the "Redirects" button under the "Domains" sub-header:



Generally, any redirects will be Permanent (which is the default).  In the drop down choose the domain you want to forward, and then in the redirects to--> box put what domain you want the traffic redirected to.  Once you are done, click on "Add":


Redirecting Options

When redirecting a domain, there are several options you can configure.

www redirection

The www redirection option allows you to configure how to handle redirects in regard to the www subdomain. For example, you can only apply the redirect when www is included (or when it is not), or you can apply the redirect regardless of whether the user types in www or not.

Wild Card Redirect

If you plan on redirecting all pages within to, then choose the option for a Wild Card Redirect. For example, selecting this option would redirect to Notice that everything after (in this example "page.html" ) was added after

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2012-08-20 1:42 pm
i already hosted my website but i want to redirect it to my vps. how to configure my email?
16,138 Points
2012-08-20 2:19 pm
Hello Dani st,

You're asking a question that basically needs some specifics before we can provide answers. If you're trying configure your email to go to another server, you will need to use MX records in order to point the account to your server. This cannot be done by us if we do not have control of your domain. This can be done by at whoever is controlling your domain name. To determine that, simply look at the nameservers for you domain. If they are going to Web Hosting Hub (e.g., then we control them. I can't tell if we control them based in the info you have given me. Your support center account is not linked to a hosting account. Hopefully, the general information I have provided will give you the information needed to make the change. If you us to make the changes for you, submit a support ticket to so that live support can resolve it for you. This will keep your account information private.

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.


Arnel C.
n/a Points
2014-07-24 11:49 pm

Hi There,

I currently have a domain name **removed by request** that is currently host by webhostinghub. Please note that for some reason I could not build the free website that was provided to me and hence I have got a website created under **removed by request**

I would like to forward my domain to the URL above. Could you assist me with this?

Besides the URL, what other information do you need from me in order to redirect to the new address?

Will my website address still be **removed by request** after I re-direct? I want to ensure that my clients still look me up under **removed by request** instead of the URL address given above.

Please advise how do I get this done. Thanks.




11,831 Points
2014-07-25 10:30 am
Hello Linda,

Thank you for your question. Sorry to hear you weren't able to get your site up with us. Keep in mind we have many other options for building a site in Softaculous.

If you want to host elsewhere (and use your domain) you will have to point your DNS to them.

Since there are several way to do this, I recommend asking your new company their preferred method. I tried to look through their website for a guide, but could not locate one.

For example, you could point your Nameservers to them if they can host your DNS.

Alternately, we can host your DNS and point an "A record" to their IP address.

If you have any further questions, feel free to post them below.
Thank you,

n/a Points
2014-07-27 8:02 pm

Hi John,

Thanks for the reply. Please pardon me for my ignorance in this. I have very little or no knowledge about things like this and therefore I appreciate if you could explain to me in a layman term.

Please note that the company you've checked out is not a web hosting company. They are the principal company that I deal with that has this generic website that was set up for their members to use. What they did was create a new URL for each individual members that wish to use that website and upload the members logo and contact details to make it look like their own.

As mentioned earlier, what I would like to achieve is when people search for my domain address, it will then be re-directed to the URL given above. That's all I wanted and I hope you understand what I mean.

Could you help me to do that? Also, is there any way you could erase the domain address and URL so it doesn't show in the comments?


16,266 Points
2014-07-28 7:56 am
Hello Linda,

As the company you are directing to does sounds like it will not have the server setup to handle an IP redirection, you will be best off by following the instructions above to redirect your site.

Please be aware, however, that even though the visitor will type your domain name into the browser, once it redirects, the URL in the address bar will switch to the one of the site that actually has your page.

I am interested in trying to understand why the builder did not work out for you. Was there a technical issue that kept happening? Do you still wish to have your site here and hosted so that the domain name will be exclusive to your site and not some redirect?

Kindest Regards,
Scott M
n/a Points
2014-09-16 8:12 pm


how to link my business facebook page to my website via cpanel ??

16,138 Points
2014-09-16 9:04 pm
Hello Joseph,

Thanks for the question. You first have to go to your business page in Facebook, then copy the link in the browser address bar. For example, you may see something like: .

Copy that name, then use the cPanel File manager in order to find the pages of your website. Look for the page where you want to place the link. If you are unfamiliar with the editing code, then you may want to review the article on using the cPanel. Also, if your using an application to building your website, like WordPress, then you should consider using a plugin.

I hope that helps to provide you an answer! Please let us know if you have any further questions or comments.

Arnel C.
n/a Points
2014-10-28 5:43 pm


So I'm a noob and just want to be sure but webhostinghub does allow for redirect or domain forwarding ?  I've been trying to decide on a web host and recently did some research on domain redirects and I was advised to ask my potential web host if they allowed for domains to be forwarded.

2,342 Points
2014-10-28 5:49 pm
Could you clarify what you mean by domain forwarding? You can indeed redirect a domain quite easily with just a few simply clicks as described in this article.
n/a Points
2015-01-28 10:50 pm
Haven't done it yet, but it sure seems to be easy to follow and to do.
n/a Points
2015-03-06 1:51 pm



I have my domains registered with another company and prefer to keep them there.  Can you please share the following:


  1. What information do I need to request from the company where my domain is registered?
  2. Where do I need to input that information so that WebHostingHub will host that domain's website?
  3. When I setup my account with WebHostingHub, I requested wordpress be installed.  Where do I login to Wordpress?  How do I locate my login information for Wordpress?

Thank you,



1,198 Points
2015-03-08 11:40 pm

For question one,

Regarding to question two you would need to create addon domains so the server will know where to point the domain to. You would have gotten an email with the wordpress credentials if we installed it. You can alternatively install wordpress by following these instructions:

Best Regards,
TJ Edens
n/a Points
2015-11-02 1:28 pm

I would like to have my domain name be the same at a Shopify store I'm setting up. I went in to cpanel and changed some configurations but now it seems like there's a redirect loop. My store name there is I don't know what am doing and would like some assistance please. Thank you

16,266 Points
2015-11-02 4:39 pm
Hello Kathy,

A redirect loop just means that basically if you have code to redirect A to B, there is also some code set to direct B to A. Check your redirects to ensure that is not the case. You may need to delete any extras you have or even delete them all and recreate them.

Kindest Regards,
Scott M
n/a Points
2016-07-04 11:07 am

Looking to redirect my domain to a Shopify account - any specific instructions that I can follow??



361 Points
2016-07-05 6:58 am
Shopify should have given you an IP to point an A record. Once you have the IP address to point an a record to, we can help you set it up. You have to decide whether you are pointing the domain or a subdomain to shopify.
n/a Points
2017-10-19 6:43 am

I want to force all my domain on cpanel to use the https:// protocol using the free basic SSL certificate.

please advice 

361 Points
2017-10-19 7:27 am
This article explains how to do itForcing your website to use HTTPS
n/a Points
2017-11-03 9:45 am

I'm trying to delete some of my permanet redirects , when i just appears again.


16,138 Points
2017-11-03 10:06 am
Tanya - sorry for the issues with the redirects re-appearing. Redirects set in cPanel are written in the .htaccess file. If you're having trouble with them, then make sure that they are gone from the .htaccess file. If you continue to see the redirect make sure that your browser cache has been cleared as well.

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