When a website is developed, it may need many resource records to support it behind the scenes. They can be used to identify specific locations within the server for different subdomains or services such as email. Other records can be used for databases or to help validate emails and even prevent spam. These records come in a variety of different types. Your cPanel allows you to use either a Basic DNS Editor or the Advanced DNS Editor.

The Basic DNS Editor only allows you to create two record types and you cannot edit any default records that were created when your account was activated. The Advanced DNS Editor, however, allows you to create three types of records and also allows you to edit the default records. Below are the steps on how to create records using the Advanced DNS Editor in your cpanel.

How to use the Advanced DNS Editor in cPanel

  1. Log into your cPanel.
  2. Once inside, you will see several categories. Find the the Domains category and locate and click the Advanced DNS Editor icon.
  3. Select your desired domain from the Select A Domain dropdown menu. For example, we selected whhsupport.com

  4. Go to the Add A Record section and fill out the record information.
    Name The name of your record. Be sure that it ends with your domain name and a period. Example: record.whhsupport.com If you are creting a new record for your main domain name, use that. Example: whhsupport.com
    TTL TTL  means Time To Live. A copy of the record will exist, or 'live' on DNS servers around the world for this certain amount of time. Once it expires, it will need to contact the server again to reset the record. The record is set as a number of seconds, so 14400 is 4 hours, which is a usually the default. Setting the TTL too low can have an adverse effect on the server.
    Type Choose your record type from the dropdown. There are three types. A, CNAME, and TXT records.
    Address The server address that the record refers to. It can be set as an IP address, a domain name, or a subdomain. TXT records will be set as text string enclosed within quotes.

  5. After you have finished entering the information for your record, click on the Add Record button. You can also edit existing records by finding them in the list at the bottom of the page and selecting either Edit or Delete on the right hand side of the row.


Did you find this article helpful?

We value your feedback!

Why was this article not helpful? (Check all that apply)
The article is too difficult or too technical to follow.
There is a step or detail missing from the instructions.
The information is incorrect or out-of-date.
It does not resolve the question/problem I have.
How did you find this article?
Please tell us how we can improve this article:
Email Address

new! - Enter your name and email address above and we will post your feedback in the comments on this page!

Did you find this article helpful?


n/a Points
2015-01-20 5:56 am

How to create a database for advance DNS zone editor

15,955 Points
2015-01-20 9:27 am
Hello Versha,

Thanks for your comment. We're not sure if you're asking how to create a database for the DNS entries? Or if you're asking if it's possible. Right now, the interface doesn't allow you to create a database, so that you can manipulate it (through the database). You can however use the Advanced DNS zone editor to work with the DNS entries for your hosting site. If you had a a different question in mind, please let us know.

Arnel C.

Post a Comment

Email Address:
Phone Number:

Please note: Your name and comment will be displayed, but we will not show your email address.

Related Questions

Here are a few questions related to this article that our customers have asked:
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.