Frequently Asked Questions
-
Websites
- FTP setup
- Where to put your files
- WordPress Tutorials
- Install WordPress
- Installing other software
-
Email
- Email Settings
- Creating email accounts
- Can't send email?
- Login to Webmail
- Email Settings Tool
- Setup Outlook
- Setup iPhone or Mac Mail
Email Tutorials
Need a custom email address, such as you@yourdomain.com? Create as many as you need! We can also assist in setting up most email programs.
Website Tutorials
A wide array of software runs on ur servers, including WordPress, Joomla, and Drupal. Do you use Dreamweaver or iWeb? Yeap, they're supported too.
Domain Names
We can register new domains and help with transferring existing domains.
Learning Corner
Get beyond the basics, improve your skills, and work more efficiently!
Comments
3 Points
|
2012-04-13 11:38 am
Not doing very well with HUB. Google search worked for a day, then changed to a 404.
Yahoo and other searches do not recognize the URL. What do I have to do - start again with a different host? Alan Chalcraft |
Staff 13,688 Points
|
2012-04-13 3:44 pm
Hello Alan,
I'm sorry you're having trouble with your website. Is the site you're having trouble with your main domain name or a different domain? I'm not seeing any trouble on your main domain name, other than some extraneous code that looks like it may have been intended to verify your site with Google. You also recently emailed our Customer Care Department regarding a domain you are having trouble with (but not the main domain on your site). Unfortunately, the domain referenced in your email is not currently registered or set up in your cPanel as either an Addon on Parked domain. In order for that domain to work, please register it with a registrar that can register .uk domains and have them point the domain to our Nameservers. Then set up the domain as either an Addon or Parked domain in your cPanel. Once 4-24 hours has passed and DNS has propagated, your new domain will be fully functional. Please feel free to submit a question in the Support Center if you have any additional questions or need further assistance. Our Support Team is also here 24/7 to assist you. Regards, Christi N. |
|
Staff 13,688 Points
|
2012-04-13 3:44 pm
Hello Alan,
I'm sorry you're having trouble with your website. Is the site you're having trouble with your main domain name or a different domain? I'm not seeing any trouble on your main domain name, other than some extraneous code that looks like it may have been intended to verify your site with Google. You also recently emailed our Customer Care Department regarding a domain you are having trouble with (but not the main domain on your site). Unfortunately, the domain referenced in your email is not currently registered or set up in your cPanel as either an Addon on Parked domain. In order for that domain to work, please register it with a registrar that can register .uk domains and have them point the domain to our Nameservers. Then set up the domain as either an Addon or Parked domain in your cPanel. Once 4-24 hours has passed and DNS has propagated, your new domain will be fully functional. Please feel free to submit a question in the Support Center if you have any additional questions or need further assistance. Our Support Team is also here 24/7 to assist you. Regards, Christi N. |
Post a Comment