A very new Hosting and High Resource Usage - Why?

Asked by:
HubFans / n/a Points
2014-07-01 1:33 pm EST
Hello, I registered with WHH some days ago, and up till now I have just initially opened two websites one a small prestashop only around 5 products added and 1 small wordpress with uptill only 1post. I don't understand when I visit the resource usage section of cPanel, the graph says I am using too much resources but it does not make any sense as currently I have no traffic and not a big website. Can you please look into this issue.

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17,314 Points
2014-07-01 3:47 pm EST

Thanks for the question, I reviewed your site, and you have 4 websites currently hosted on older servers. The resources being indicated reflect ALL of the servers, not just on an individual sites.

I hope this helps to explain the issue! Please let us know if you require further assistance.

Arnel C.

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3,713 Points
2014-07-01 6:51 pm EST

You'd want to make sure to optimize WordPress as much as possible. I'd recommend that you install a WordPress caching plugin right away to help keep down on the resource usage from any WordPress sites.

Also it looks like the bulk of your resource usage came from 6/28 - 6/30 and it looks like a lot of admin activity was logged during that period. Had you been possibly uploading a lot of images in the PrestaShop install? Doing server side image manipulations can cause high CPU usage, so when uploading images you always want to try to start off with an image already optimized for the web prior to uploading it to a CMS.

- Jacob

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Thank you Arnel and Jacob for your replies.

@Arnel: I don't have 4 sites hosted, I have 4 addon domains. Of which 2 are purely empty and does not have even 1 file in it. What do you mean by older servers? I didn't selected the servers myself.

@Jacob: Why do 'you recommend to optimize the wordpress when you know I don't have any visitors the most time I spent is in the Admin Panel, and no module will optimize the admin panel for me. Yes I was logged in Admin Panel during 6/28-6/30 but only for 2-3 hours not more than that.

In Wordpress blog I didn't have any images uploaded just a simple plain blog with 1 post. In Prestashop again have no images with the products yet uploaded. But on 6/28 I uploaded some logos thats it. But after that day no uploading is done. Even if you suggest me to optimize my websites it does not make any sense since my websites are currently at initial stage and very simple. Just 7-8 products in Prestashop and 1post in wordpress and very less uploading showed that I am using high resources that's just purely incorrect. The interesting part is the resource continuously shows that I am using more than Spark hosting which I understand would the part of WHH policy to force users to upgrade.

I am going for full refund, since its just the start of my websites, 2 simple websites no visitors and no high admin panel use and I know myself I haven't done anything that cause high resource usage. I don't want to be the part of this fake resource usage log to force me to upgrade. Thank you for your time.
3 Points

2014-07-02 1:18 am EST
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