Can't publish from Premium Website Builder

Asked by:
Gareth / 5 Points
2012-04-29 8:00 am EST
The site cannot be published to the specified location.
Cannot find site files at The specified site URL does not match the FTP settings.
Edit publishing settings

Publishing mode
It can be FTP, VPS, or XCOPY.
Host (IP address or DNS name)
E.g. or
Port used for FTP connection
Your user name to access the FTP server
Change Password
Your password to access the FTP server
Working directory
The path on the server to which the site files will be published. E.g. /dir1/
Web site URL
The web address the site will be available at after publishing. E.g.
* Required fields

not sure why its not working??

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13,688 Points
2012-04-30 4:08 pm EST
Hello Gareth,

I'm sorry you're having trouble publishing your website. While checking into this for you, I see that our Support Team was able to assist you with publishing from the Premium Website Builder. Are you still working with the builder or do you need assistance with a different program? The details for FTP publishing (which can be applied to any FTP client or program with built-in FTP publishing) can be found in our FTP Getting Started Guide.

Please let us know if you have any additional settings or need further assistance.


Christi N.

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