Community Q&A:

forgot amp password

Asked by:
Erindave / 52 Points Time:
2012-08-28 7:11 am EST Category:
Cpanel Hits:
622
I cannot access my Cpanel. It is asking for a password, which has not happened before. I have checked through my emails and never received a password. There is no button to resend that I can see.

Help appreciated, thanks!!

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ANSWERS

0

ScottM
Staff
16,266 Points
2012-08-28 3:07 pm EST
Hello ErinDave,

There are actually two passwords to access your account, one for the AMP and one for the cPanel itself.

The AMP password has a link labeled "I forgot my password" on the login page. Click that to start the reset process.

If you need to reset the cPanel password, you can do so by following this article: Reset cPanel Password

Best Regards,
Scott M

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