Community Q&A:

MX Records & DNS Zones

Asked by:
Ernie / 8 Points Time:
2011-09-29 10:39 am EST Category:
Cpanel Hits:
866
I have entered MX records and DNS Zones for one of my domains hosted on my shared account. It is now nearly 48 hours and they are still not functional. The addon domain is abcanvas.co.za

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bradm
Staff
1,846 Points
2011-09-29 3:38 pm EST
Hi Ernstn,

I'm sorry to hear of the DNS issue that you're having. I double checked, and I do see that you updated your MX records to point away. It appears that a bug in cPanel caused the changes not to reflect. I have refreshed the changes for you. When I test your domain name, I can see that the MX records have updated. You should see the changes being to take effect shortly. I apologize for any inconvenience this has caused.

Please let me know if there is anything further we can do to assist.

Thank you.
- Brad

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