No 'reset password' link in AMP

Asked by:
jfslocum / 10 Points
2012-06-29 10:03 pm EST
I forgot my cpanel password. No biggie - I searched support and found this page:

I tried to follow the instructions, but under my 'active subscriptions' there is no link for 'reset password.' I can't find any other articles listing alternate ways to reset my password. What's going on?

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16,266 Points
2012-07-02 9:13 am EST
Hello jfslocum,

I am not showing an active cpanel account under your account, only a domain only account. That is why there is no link to reset the password in the AMP.

Domain only AMP accounts let you only manage the information on the domain as well as billing information.

I hope this answers your question. If you have any more questions or information specific to the issue please leave a comment below so we can further assist you.

Best Regards,
Scott M

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