Community Q&A:

Please extract my website backup in cpanel

Asked by:
HubFans / n/a Points Time:
2015-10-07 4:51 am EST Category:
Cpanel Hits:
116
I made a backup from my other hosting, please extract it since i dont have permission to do it i have uploaded the site in the main folder, file name its backup-1.17.2011_18-36-00_bandamag.tar.gz

Thank you

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ANSWERS

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johnpaulb-whh2
Staff
12,339 Points
2015-10-07 3:36 pm EST
Hello,

Thank you for contacting us about extracting a complete cPanel backup. We are happy to help, but this is just our public Forums, so we cannot make changes to your account from here.

Please contact Live Support with this request, so they can provide account specific assistance in a secure setting.

Let us know if you have any further questions.

Thank you,
John-Paul

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