Cannot access website- DNS address could not be found.

Asked by:
asmbswi / 10 Points
2016-12-14 2:53 pm EST
Domain Names
Hello, my website was working a few days ago, but since yesterday whenever I try to access it (, I receive an error message: '’s server DNS address could not be found.' This also happens when I try to access the website editor. When I try to access the website though Wordpress, I get the same error message.

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16,349 Points
2016-12-14 3:02 pm EST
Hello Asmbswi,

Apologies for the problems with accessing your website due to a DNS problem. If there is a DNS error like this, then you will need to contact our live technical support team for Web Hosting Hub. They can correct the issue that you are having. Make sure that you are able to verify your account - We verify with either the last 4 digits of the credit card or the Account Management Panel (AMP) password.

If you have any further questions or comments, please let us know.

Arnel C.


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