Can't access second domain

Asked by:
HubFans / n/a Points
Time:
2019-04-03 3:48 pm EST
Category:
Domain Names
Hits:
23
I've had a primary domain with Web Hosting Hub (WHH) for a number on years on which I'm using Joomla. I added a second domain a few months ago with the intent of using it to try out WordPress. I installed WordPress via CPanel yesterday and received an email from WHH that WordPres was installed ocrrectly. The email had a link to log into WordPress but when I clicked it I received a 404 Not Found.
I pointed my browser at the second domain but all I got was a sever name (ehub56.webhostinghub.com) and my IP address.
The second domain is listed in Domain Management in CPanel and its name servers are ns1.webhostinghub.com and ns2.webhostinghub.com.
What am I doing wrong? Why can't I access the second domain or WordPress?

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

arnelc
Staff
17,183 Points
2019-04-03 4:48 pm EST
Hello,

Sorry for the problem with the domain issues. It is possible to install WordPress with a domain that is NOT registered, which could be the problem. You will need to check if the domain has been registered. If it's not registered, then it will not be recognized on the internet. The 404 error is basically saying that the page can't be found - so if the address (the URL) isn't recognized then you will get the error. Click on this link if you need help with registering a domain name. If the problem persists we would need more details in order to investigate further. Mainly, we would need a domain name to start.

If you have any further questions or comments, please let us know.

Kindest regards,
Arnel C.

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.