Community Q&A:

I've transferred domain, uploaded my site, and modified the document root... but the domain is still pointed to my old host. How can i fix this?

Asked by:
rharrison / 11 Points Time:
2013-07-18 1:53 am EST Category:
Domain Pointing Hits:
1,314
I transferred a subdomain from GoDaddy and once that was done i added the sub domain so that it has it's own folder in my public html folder and the subdomain is pointed there. But, when i type in the web address it still points to GoDaddy. How can i fix this?

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

1

arnelc
Staff
17,314 Points
2013-07-18 2:19 am EST
Hello Rharrison,

Thanks for the question! The domain transfer does not change the name servers for your website. You will need to change your name servers so that the domain is using our servers. When you make the change you will a short delay called DNS propagation- usually less than 24 hours.

I hope this helps to solve your problem. Let us know if you require any further assistance.

Regards,
Arnel C.

To submit a comment on this answer, please first login.

Arnel, thanks for the response! This definitely puts me on the right track. Can you give me guidance on what i should change the nameservers too? I see a note that the below might be the best option:
ns1.webhostinghub.com
ns2.webhostinghub.com
rharrison
11 Points

2013-07-18 2:23 am EST
Yup, that worked. Thanks!
rharrison
11 Points

2013-07-18 3:02 am EST
Want to share this Question?

Help Center Login

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Need More Help?

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.) 		Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.
}