Community Q&A:

I Cannot send email

Asked by:
HubFans / n/a Points Time:
2014-07-30 11:32 am EST Category:
Email Troubleshooting Hits:
90
My domain is devargroup.com.hk and it seems cannot send email, it said it has spam problem, please fix and advise how can I solve it.

Thanks!
Leo

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ANSWERS

0

johnpaulb-whh2
Staff
12,339 Points
2014-07-30 3:57 pm EST
Hello Leo,

Thank you for your question. Typically, if there is a server wide problem it would affect everyone in the shared setting. Since there are many reasons an email can be flagged for spam, we will need some additional information.

What happens when you send email? Are they being returned or bouncing back?

Are you getting error messages? What are they?

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

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