Why do attachments get changed to win mail.dat files in your email but not with AOL or gmail

Asked by:
dwohlrab / 5 Points
2013-04-02 10:46 am EST
Email Troubleshooting
I receive a lot of attachments with my emails and sometimes they come thru as winmail.dat files instead of Word, Xcel or other file types. This does NOT happen when they are sent to AOL or gmail - only to my wohlrabconsulting.com email account.

To ask this user for more information, please first login.

To submit an answer, please login.



16,266 Points
2013-04-02 10:59 am EST
Hello dwohlrab,

Thank you for your question. This is a setting that is specific to Microsoft Outlook. You can set your Outlook to not send as winmail.dat

1. Click "File" in Outlook.
2. Select "Options".
3. Go to the "Mail" category.
4. Make sure "HTML" or "Plain Text" is selected for "Compose messages in this format:" under "Compose" messages.
5. Make sure "Convert to HTML format" or "Convert to Plain Text format" is selected for "When sending messages in Rich Text format to Internet recipients:" under "Message format".
6. Click "OK" to complete.

Best Regards,
Scott M

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.