Emails from our domain are going to recipients junk folder

Asked by:
HubFans / n/a Points
2019-02-19 7:09 am EST
Our emails sent through the webhostinghub imap server from domain are going to many recipients' junk folders. We have searched available blacklists but don't see the domain listed. Can you please advise why this would be happening and how to correct it as soon as possible?

To ask this user for more information, please first login.

To submit an answer, please login.



1,348 Points
2019-02-19 10:02 am EST

Thank you for submitting a question about emails going to junk folders. Yes, it is likely not a fault with the domain itself. This will need to be troubleshot at the recipient's end. It is a common practice to politely let the recipient know you have done your due diligence on your end, they will simply need to adjust their email client to direct email from you to their inbox. This is quite common.

Christopher M.

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.