error message when I click on McAfee icon in cPanel

Asked by:
HubFans / n/a Points
2014-10-03 4:20 pm EST
I signed up for the McAfee Email Protection for my domain name.
However, when I go to cPanel and I click on the icon for McAfee I get the following message:
"McAfee Email Protection Manager Error: Specified parameter `domains' is invalid: '' appears to be a DNS hostname but cannot match TLD against known list; '' appears to be a local network name but local network names are not allowed."

Am I doing something wrong?

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12,011 Points
2014-10-03 4:44 pm EST

Thank you for contacting us today. You are not doing anything wrong.

But, if you are seeing this error, it is not normal. Please create a ticket with Tech Support, so they can investigate and correct the problem.

I truly apologize it is not working. If you have any further questions, feel free to post them below.

Thank you,

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