Community Q&A:

Emails bouncing back to sender?

Asked by:
HubFans / n/a Points Time:
2017-05-10 4:28 pm EST Category:
Everything Email Hits:
69
Everytime? someone sends an email, I receive it but the sender receives a message that the email has bounced back

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ANSWERS

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arnelc
Staff
17,314 Points
2017-05-10 4:49 pm EST
Hello,

Sorry for the confusion with the bounce messages. We would need to see the bounce message. It may be indicating something else. If you want to handle this privately, please provide a complete copy of the bounce-message to our live technical support team through a verified support ticket.

Please provide this information and they will be to see why everyone's getting a bounce when sending email to you.

Gratefully,
Arnel C.

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