Confusion about SPF record

Asked by:
AnnBD / 8 Points
2013-03-03 6:52 pm EST
Fighting Spam
I am having trouble with spoofing from our email addresses. I enabled SPF records, but got this message on the SPF page:

Status: Enabled Warning: cPanel is unable to verify that this server is an authoritative nameserver for [?]

Your current raw SPF record is : v=spf1 +a +mx +ip4: -all

What server is this referring to? Is this the spamming server? This number is also referenced lower on the page as a server that can't be removed from the list. I'm confused by this message and whether the SPF record tool is working or not.

To ask this user for more information, please first login.

To submit an answer, please login.



16,266 Points
2013-03-04 11:16 am EST
Hello AnnBD,

This is an erroneous message. If you used the tool to set up the SPF records, then it will act accordingly.

The SPF records refereced basically says that only mail sent from that IP (which is your hosting server) is authenticated for your domain.

How this works is, any receiving server that checks for SPF records will see that and allow your emails. If someone sends an email from another server while pretending to be from your domain name, it will see the IPs do not match and not allow it.

Best Regards,
Scott M

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.