Can't upload files in cPanel File Manager

Asked by:
Halyn / 38 Points
2011-12-15 12:00 pm EST
File Management
I thought it might be my server at WHH being down, but for a few hours now if I try to upload a file, "Starting upload..." will appear in the lower-right as usual but then it'll stay like that indefinitely and the file won't upload.

Edit: More specifically, this is apparently only a problem with the newest version of Chrome (16.0... as of this post). There's no problem uploading with, for instance, the newest version of Firefox (8.0.1 as of this post). So this is not a big issue anymore, if still somewhat disappointing.

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Best answer chosen by User


13,688 Points
2011-12-15 12:11 pm EST
Hi Halyn,

Thank you for the update. You are correct, this works fine in Firefox. Some browsers may experience issues with cPanel, so it's always a good idea to try another browser when errors occur to see if it's browser related.


I'm sorry you're having trouble uploading files with the cPanel File Manager. While researching this for you I have recreated the issue and am currently working with our Tier II Team to pinpoint the issue and resolve it for you as quickly as possible.

We thank you for your patience and I will be in touch as soon as we have more information.


Christi N.

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