Community Q&A:

How to make sure autoback is running?

Asked by:
HubFans / n/a Points Time:
2014-04-26 10:56 pm EST Category:
General Server Setup Hits:
57
Where are the backups stored? How can I verify they are being run, and is taking backups? I would like to see where those files are

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ANSWERS

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ScottM
Staff
16,266 Points
2014-04-28 8:31 am EST
Hello,

Out backup servers are not viewable by customers. They can only be accessed by our support and systems teams as they are internal. They are able to restore backups upon request. If you need any restorations, simply contact our Live Support team for assistance.

Also, backup restorations are only for customers who have signed up for the backup service. If you have not signed up, then the files are not being backed up and cannot be restored.

Kindest Regards,
Scott M

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