Not seeing new site after files are uploaded

Asked by:
polksd5 / 8 Points
2012-02-20 2:58 am EST
How To
I recently took down the website i created using web hosting hub's website builder in order to put one up that i designed myself. I have followed the instructions that are in the help section online and I used the FTP program recommended by webhostinghub to transfer my files to my public folder. I can see the files when i login to cpanel but how do I actually make my website load on the web. I don't know how to activate the files I put into the public folder on cpanel.

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Best answer chosen by Web Hosting Hub staff


13,688 Points
2012-02-20 8:35 pm EST
Hello polksd5,

I'm sorry you're having trouble with the upload of your new site files. While looking into this for you I see that the files published from the Premium Website Builder are still in your account. I also cannot find any logs of FTP uploads to your account. I would recommend first removing the files and folders inside of public_html (please do not delete the public_html folder).

Can you please update your question or add a comment below with the settings you are using in the FTP program (host, username, port, etc.)? Please do not provide your password in your response here as this area is not private.


Christi N.

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