Cannot Get Mail on iPhone

Asked by:
ffilipek / 5 Points
2012-02-23 4:55 pm EST
I cannot get my email through my iPhone. I recieve the following

The mail server "" is not responding. Verify that you have entered the correct account info in Mail setting.

I verify my info but it still doesn't work. It worked for awhile but stopped a few weeks ago.

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Best answer chosen by Web Hosting Hub staff


13,688 Points
2012-02-23 6:14 pm EST
Hello ffilipek,

I'm sorry this still isn't working for you. Can you check under the advanced settings for your account and let us know what Server Port is selected and if Use SSL is turned on? Also, can you tell us what email address you are trying to check?


Christi N.

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13,688 Points
2012-02-23 5:05 pm EST
Hello ffilipek,

I'm sorry you're having trouble checking email on your iPhone. Are you able to check your email through webmail or an email client on your computer? We do not see anything on the server that would cause you to receive that error. Can you check your settings against our iPhone Email Setup Guide to make sure the settings are correct?

If this does not resolve the issue, please feel free to update your question or add a comment below with the email address you are having trouble checking so we can review the server logs.

Please let us know if we can be of additional assistance or if you have any questions.


Christi N.

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