Community Q&A:
RSS feed invalid on MailChimp
I have recently switched over to WHH and have had a RSS mail campaign with Mail Chimp for awhile and after the switch my campaign stopped sending out saying the RSS feed I had added (ourthreepeas.com/feed) was invalid. I asked tech support at Mail Chimp and they had the same issue, suggesting it may be a server issue causing the feed not to work. Any help would be great- thanks!
ANSWERS
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Hello, Thank you for contacting us about an invalid RSS message in MailChimp. I found a helpful guide in the Official MailChimp knowledge-base that covers Troubleshooting RSS in Campaign. There are some good suggestions there on what to check. We are happy to help troubleshoot the problem, but will need some additional information. When you switched over to us, did you also import the database? Did you make any other changes after migrating to our servers? If you have any further questions, feel free to post them below. Thank you, John-Paul |
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