I have tried to upgrade moodle to version 2.3.3 using the upgrade tool in your site. I have taken a backup . Want to restore the previous setup.

Asked by:
Swati / 5 Points
2012-10-27 1:25 am EST
Actually this version of moodle requires many more upgradations like that of mysql etc. I donot want to do all that. I would like to restore my previous setup. I have taken the backup as directed by the tool.It is present in a backup folder in the moodle folder, in my home directory.
Right now, I am not able to login.
Please provide me a solution at the earliest.

To ask this user for more information, please first login.

To submit an answer, please login.



12,011 Points
2012-10-29 10:06 am EST
Hello Swati,

Thank you for your questions regarding restoring a moodle site. We can assist with restoration if you submit a ticket, simply send an email request to support@webhostinghub.com.

Be sure to include the backup location, and either your current Amp password, or the last 4 digits of the current credit card that we have on file.

If you are not able to login to cPanel, here is a link to a helpful article regarding how to login to cpanel.

If you have any further questions, feel free to post them below.
Thank you,


To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.