Order Status:Pending You have not made any previous downloadable order

Asked by:
HubFans / n/a Points
2014-08-16 6:18 am EST
Opencart 15
I have changed Order Status to complete but still order status shwoing pending;
Account Downloads
You have not made any previous downloadable orders!

Please help

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16,266 Points
2014-08-18 8:23 am EST

So far, testing on my own cart, I am unable to duplicate the issue.
We would need more information in order to be able to assist you. What version of OpenCart are you running? What are the specifics of the error? Does it only occur with downloadable products or does it occur also with physical products? Are you able to give specific steps so we can create the same environment to duplicate the error so we can troubleshoot it? Do you have any special extensions installed? Any and all information is helpful.

Kindest Regards,
Scott M

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