Outlook 2010 error 0x800ccc0f - Synchronization error

Asked by:
levy99 / 44 Points
2012-09-18 9:02 pm EST
I had a hard drive failure that caused me to have to reload Windows 7 and Outlook 2010. I have about 10 email boxes all setup for IMAP but only this one gives this error.

Task 'Synchronizing subscribed folders for eric@elevy.net.' reported error (0x800CCC0F) : 'Outlook cannot synchronize subscribed folders for eric@elevy.net. Error: The TCP/IP connection was unexpectedly terminated by the server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

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16,417 Points
2012-09-18 9:21 pm EST
Hello Levy99,

It appears that definitions for your subscriptions were either damaged or lost for that mailbox. You can try to re-define the subscriptions to the folders to see if that will resolve the issue. The error you're seeing is a generic internal Microsoft error - it unfortunately has nothing to do with our servers. The worst case scenario would be to delete and then re-create the account. I would suggest trying rebuild the subscriptions first, if that doesn't work, then try rebuild the account, or use the Microsoft repair option for their files - they have a utility to help rebuild their files. And if that all fails, then I recommend trying to re-create the account from scratch after deleting it first. Make sure to make a backup first to see if you can recover emails later. Here's a link for subscribing to folders in Outlook 2010:

Outlook 2010 - IMAP Subscribing to folders

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.


Arnel C.

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